This text focuses on PRINCIPLES OF FOOD AND BEVERAGE MANAGEMENT topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives.
The exam can be taken in either a paper-and-pencil or online format. The exam format is selected at the time of purchase.
The text and exam are part of the NRAEF ManageFirst Program from the National Restaurant Association Educational Foundation. This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitably operation. The NRAEF ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program includes 10 topics each with a Competency Guide, exam, Instructor Resources, certificate and credential.
This Competency Guide includes a Paper-and-Pencil version of the exam answer sheet.
Contents - Features of the ManageFirst Books
- Real Manager
- 1 — It All Starts With the Menu
- 2 — Standardized Recipes Are Critical
- 3 — Product Purchasing
- 4 — Product Receiving, Storing, and Issuing
- 5 — Quality Food Production Standards
- 6 — Quality Beverage Management Standards
- 7 — Facilitating Performance of Production Staff
- 8 — Communicating with Customers
- 9 — Managing Buffets, Banquets, and Catered Events
- 10 — Food and Beverage Management: Analysis and Decision Making
- Field Project
- Glossary
- Index
Key Features
- Designed and supported by the National Restaurant Association Educational Foundation (NRAEF).
- Created to provide students with marketable management skills for a career within the Restaurant, Hospitality and Foodservice industries.
- An academic and industry “think-tank” was formed to design a program to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management.
- NRAEF ManageFirst Program includes competency guide, exam answer sheet, NRAEF scoring and processing of a competency-based exam, NRAEF-branded certificate and NRAEF ManageFirst Professional (MFP) credential which is achieved by completing the 4 Core topics and 1 Foundation Topic.
New To This Edition
- Inside This Chapter: A bulleted list of the section headings in the chapter, listed in the order in which they appear
- Chapter Learning Objectives: A bulleted list of the learning objectives that will be covered in the chapter
- Key Terms: A list of the key terms that are defined in the chapter; listed in alphabetical order and including a page reference
- Case Study: 1-2 paragraphs describing a situation that really happened, or could really happen in a restaurant, including questions for classroom discussion
- Summary: A review of the learning objectives covered in the chapter; written in paragraph form
- Application Exercises: Questions that have students apply math, critical thinking, and writing skills as they use the information they learned in the chapter
- Review Your Learning: 10 multiple-choice questions that test students’ knowledge of important chapter content; format is similar to that of the certification exam
- Real Manager What Would You Do: Appears occasionally at the end of a chapter where appropriate; presents a real-world situation that the real manager has faced and gives students the opportunity to discuss how they would deal with the situation
- Field Project: Appears occasionally at the end of a chapter where appropriate; refers to the field project at the end of the book; an activity that has students using information they learned in the chapter to complete a task for their field project
Book Details
- Paperback: 352 pages
- Publisher: Prentice Hall; 2 edition (May 24, 2012)
- Language: English
- ISBN-10: 0132725495
- ISBN-13: 978-0132725491
- Product Dimensions: 10.7 x 8.4 x 0.7 inches
List Price: $55.00